The speed of response online, and being in the closest communication channel for the client, are keys to the current service. With WhatsApp Business you can assign a WhatsApp number to several people on your team, to offer contact 24 hours 7 days a week.
The closest, direct and simple channel for your client.
What can you do with Whatsapp Business?
Information / sales services
Welcome messages, access instructions, local news, useful advice, response to inquiries 24/7.
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Bookings
A direct booking channel, with automation of first steps requesting: check-in date, check-out date, people, number of rooms.
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Payments
Direct payment in conversation, integrated with Stripe, through a link, with payment confirmation.
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Registration forms / feedback
Collect data from your customers to sign up for promotions, contests or ask for their opinion.
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Analytics
Control of the activity of your hotel and assigned agents. Real-time statistics with relevant information for your business. Easy to understand without configuration.
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How to start communication?
You can show your channel, through the WhatsApp widget to redirect your client to a conversation with your business in your:
Business website, landing pages
Social networks (Facebook or Instagram)
Customer messages (automatic or campaigns)
How to manage it?
- By agents or by chats.
- By hotel or centralized, for a group of hotels.
- By type of service (sales, customer service, restoration), by language, etc ...
- Through forms, initiating contextualized conversations.
Expand your Customer Service, and Direct Communication with Whatsapp Business.
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